afmetalsmith (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
afmetalsmith) wrote2009-12-12 11:38 pm
afmetalsmith) wrote2009-12-12 11:38 pm
(no subject)
First off: while I adore Fabio (my Durston 158mm rolling mill), I will emntion that we only a couple of days ago received the replacement lock for the one we had to drill out of their cabinet after **2** of them had non-functional locks...
but we have also not heard anything at all about their promise to "comensate us for the trouble" of buying 2 cabinets that couldn't be opened, and then having to ourselves drill out the lock on one of them to make it work. These are not cheap cabinets. I think it is entirely appropriate that they do SOMETHING to compensate us- pkus they promised to do so! Still: at this point, they have not done anything, nor contacted us to arrange or negotiate anything.
The rolling mill is fabulous and wonderful and I adore it. The company... at this point, not so much.
A good day in the studio today- good progress on commissions, plus on some other stuff. More necesary tomorrow, of course...
but we have also not heard anything at all about their promise to "comensate us for the trouble" of buying 2 cabinets that couldn't be opened, and then having to ourselves drill out the lock on one of them to make it work. These are not cheap cabinets. I think it is entirely appropriate that they do SOMETHING to compensate us- pkus they promised to do so! Still: at this point, they have not done anything, nor contacted us to arrange or negotiate anything.
The rolling mill is fabulous and wonderful and I adore it. The company... at this point, not so much.
A good day in the studio today- good progress on commissions, plus on some other stuff. More necesary tomorrow, of course...